Privacy Policy

Privacy Policy

Effective date: 01 September 2025

Welcome to TechGo (“we,” “us,” or “our”) for Shopify. We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our applications (the “Apps”) and services available on Shopify. By using the Apps, you agree to the collection and use of your information as outlined in this policy.

Information We Collect

Personal Information

When you install and use our Apps, we may collect certain personal details, which may include but are not limited to:

  • Your name
  • Email address
  • Any personal information you choose to provide (such as phone number, gender, IP address, etc.)
  • Social media login credentials

Usage Data

We may also collect information automatically when you access or use the Apps (“Usage Data”), such as:

  • Your device’s Internet Protocol (“IP”) address
  • Browser type and version
  • Pages of our Apps that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers
  • Other diagnostic information

How We Use Your Information

At TechGo, we are committed to handling your information responsibly and using it to improve your experience. We may use your data for purposes including:

  • Providing and maintaining high-quality functionality within our Apps
  • Tailoring features to match your preferences
  • Identifying opportunities to improve our Apps
  • Informing you of important updates or changes
  • Offering efficient customer support
  • Monitoring and analyzing usage to optimize performance

Disclosure of Your Information

We do not sell, rent, or trade your personal data to third parties. All aspects of our Apps, including operation, maintenance, and support, are handled in-house by TechGo to ensure that your information remains secure and confidential.

Your personal information is used solely to improve your experience, troubleshoot technical issues, and provide timely updates.

Google API Services Usage Disclosure

TechGo’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the “Limited Use” requirements.

Data Retention

We will retain your personal information only for as long as needed for the purposes stated in this Privacy Policy, or as required by applicable law. Data may also be retained to resolve disputes and enforce agreements.

Your Data Protection Rights

We respect your rights under applicable data protection laws, including the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). Depending on your location, you may have rights such as:

  • The right to access, update, or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right to restrict processing
  • The right to data portability
  • The right to withdraw consent at any time

If you wish to exercise any of these rights, please contact us.

Deleting Your Personal Data

You may request the deletion of your personal data at any time:

Uninstall the Apps: Go to your Shopify dashboard and uninstall any TechGo apps.

Contact Us: Email our support team at support@techgoapp.net to request deletion.

We will promptly process your request unless we are legally required to retain certain data.

Links to Other Sites

Our Apps may include links to third-party websites (e.g., Instagram, TikTok, Google Merchant Center). Clicking these links will take you to external sites whose privacy practices are not under our control. We encourage you to review their privacy policies before interacting with them.

Children’s Privacy

Our Apps are not directed toward individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe your child has provided us with personal information, please contact us so we can remove it.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page, with the “Effective Date” reflecting the most recent changes. We recommend checking this page from time to time for any updates.

Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact us at: Email: support@techgoapp.net

Thank you for choosing TechGo for Shopify.